Introduction
Welcome to Masterplan Design. We are an architectural practice that has been serving our clients for over two decades with innovative design concepts, ideas, and solutions. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: Name, address, email address, phone number, and other contact information.
- Project Information: Details about your project requirements, preferences, and any other information you provide related to our architectural services.
- Technical Information: IP address, browser type, operating system, and other technical information related to your use of our website.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To provide you with architectural services and to manage our relationship with you.
- Communication: To communicate with you regarding your project, respond to your inquiries, and provide updates.
- Improvement: To improve our services and website based on the feedback and data we receive.
- Marketing: To send you information about our services, new projects, and other updates that may be of interest to you. You can opt-out of these communications at any time.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
How We Share Your Information
We do not sell your personal information to 4oChatGPT
- Service Providers: Third-party vendors and contractors who perform services on our behalf, such as IT services, marketing, and project management.
- Legal and Regulatory Authorities: When required by law or to protect our legal rights, we may disclose your information to governmental or regulatory authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
Data Security
We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are completely infallible, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information for certain purposes, such as marketing.
- Portability: You can request a copy of your personal information in a commonly used format.
To exercise these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve website functionality. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Masterplan Design Ltd
259 London Rd
Leicester
LE2 3BE
Email: info@masterplandesign.co.uk
Phone: 0116 319 3870
